Important Reminders

  1. Please kindly read our TERMS & CONDITIONS OF SERVICE.
  2. Please make sure to pay within the payment deadline. We usually allow up to 2 days from submission of order to make your payment. Should you need an extension, please inform us immediately.
  3. ALL ORDERS SUBMITTED ARE FINAL. Cancelations are not allowed, and canceling your order will result to being added to the joy reservers / bogus buyers list.

How to Order

  1. For your preferred items, click on “ADD TO CART”. For items with size choices, click “SELECT OPTIONS”, and once you have chosen your size, click on “ADD TO CART”.
  2. After you have finished choosing the items you like, VIEW YOUR CART. This will show you a breakdown of the costs. This page will also help you compute for the shipping fee.
  3. Click the “PROCEED TO CHECK OUT” button, and fill up the necessary information.
  4. Choose your MODE OF PAYMENT, and READ the TERMS & CONDITIONS.
  5. PLACE YOUR ORDER. You will receive a confirmation email from us with your order breakdown, as well as payment information.
  6. MAKE YOUR PAYMENT. After paying, send your proof of payment and payment details to hello[@]candyskyshop.com. Instructions are included in the confirmation email.
  7. PAYMENT ACKNOWLEDGEMENT. Once we have received your proof of payment, we will send you an acknowledgement email, and the status of your order will be updated.
  8. WAIT FOR YOUR ORDER TO BE SHIPPED.
    • ON HAND ITEMS: Will be shipped out a day after payment has been received. Arrival time to your address should be 1-2 days for Metro Manila, and 1-3 days Outside Metro Manila. For International Orders, delivery is 7-15 days via Postal Registered Mail.
    • PRE-ORDER ITEMS [CandySky-designed Products]: Production will take about 1-2 weeks or longer, depending on the volume of orders. Items that are for pre-order will be shipped after the production period.
    • SEOUL PRE-ORDER ITEMS [Official Goods like albums, photobooks, cosmetics or lightsticks]: Please refer to the pre-order schedule’s Estimated Date of Arrival in the Philippines, as well as the Target Local Shipping Dates.

Payment Methods

  • BPI Bank Deposit / Online Transfer
  • BDO Bank Deposit / Online Transfer
  • LBC Remit – Necessary fees to be shouldered by the buyer.
  • Paypal – Paypal Fees to be shouldered by the buyer.
Bank Deposit: Bank of the Philippine Islands (BPI)

Account Name: Michelle Angela E. Umali
Account Number: 3769 0403 14
Branch: BPI Pacific Star

Bank Deposit: Banco de Oro (BDO)

Account Name: Michelle Angela E. Umali
Account Number: 0072 6008 1438
Branch: BDO Burgos Circle

LBC

Consignee Name: Michelle Angela E. Umali
Phone Number: +63 906 315 5523
Choose for Pick Up/Claiming

Paypal

Paypal Address: candyskyshop[@]gmail.com

Shipping

  • All items and products are EXCLUSIVE OF SHIPPING. Information on shipping and mailing fees are calculated upon check-out, depending on the nature of the item.
  • Items are shipped via ZOOM for Metro Manila orders, and XEND for Provincial and Overseas Orders.

 Size Charts

  • For Hoodie sizes, please also refer to the Pullover size chart. : )
  • All measurements posted are in inches.

candysky2013sizes pulloversizechart1